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BHE GT&S EDI Issues Continue

Carolina Gas Transmission 2w ago

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Critical Desc
Critical notice

Notice ID
4419

Subject
BHE GT&S EDI Issues Continue

Notice Type
Scheduling Alert/Computer System Status

Post D/T
11/3/2024 12:18:00 PM CCT

Notice Eff D/T
11/3/2024 12:18:00 PM CCT

Notice End D/T
12/3/2024 12:18:00 PM CCT

Notice Stat Desc
Supersede (a previous situation is being amended/updated)

Prior Notice
4418

Reqrd Rsp Desc
No response required

TSP
09-499-2187

TSP Name
Carolina Gas Transmission, LLC

Notice Text

BHE GT&S' EDI vendor, IBM, continues to experience network communication issues. Our IT Support Team is in communication with IBM, and they are diligently working to get the issues resolved. At this time, we do not have an estimated time of resolution.

For Scheduling Activities: Dekaflow and CGT EBB Customer Activities are available. All Customers must submit Nominations via Customer Activities. Confirmations will be handled manually, and Scheduled Quantities will be available in Customer Activities.

Thank you for your patience. We will provide updates as they become available. Customer Transportation Representatives are available if you need assistance, and can be reached at CTR@bhegts.com.



Attachments
No Attachments

Critical Desc
Critical notice

Notice ID
4419

Subject
BHE GT&S EDI Issues Continue

Notice Type
Scheduling Alert/Computer System Status

Post D/T
11/3/2024 12:18:00 PM CCT

Notice Eff D/T
11/3/2024 12:18:00 PM CCT

Notice End D/T
12/3/2024 12:18:00 PM CCT

Notice Stat Desc
Supersede (a previous situation is being amended/updated)

Prior Notice
4418

Reqrd Rsp Desc
No response required

TSP
09-499-2187

TSP Name
Carolina Gas Transmission, LLC

Notice Text

BHE GT&S' EDI vendor, IBM, continues to experience network communication issues. Our IT Support Team is in communication with IBM, and they are diligently working to get the issues resolved. At this time, we do not have an estimated time of resolution.

For Scheduling Activities: Dekaflow and CGT EBB Customer Activities are available. All Customers must submit Nominations via Customer Activities. Confirmations will be handled manually, and Scheduled Quantities will be available in Customer Activities.

Thank you for your patience. We will provide updates as they become available. Customer Transportation Representatives are available if you need assistance, and can be reached at CTR@bhegts.com.



Attachments
No Attachments