PipeRiv

  • Login
  • Register
    •

    Tools > Informational Postings > Cove Point LNG > Critical Notices > Notice 1003802

    Cove Point LNG Notice 1003802

    Source Link

    All information here is provided as a service and information is not guaranteed to be accurate. PipeRiv is not responsible for any incorrect information.

    Page 1

    TSP

    N

    ame / TSP: COVE POINT LNG LP (876833500)

    C

    ritical: Y

    P

    osting Date/Time: 02/21/2025 10:45 AM

    N

    otice Stat Desc: Supersede

    N

    otice Eff Date/Time: 02/21/2025 10:45 AM

    N

    otice ID: 1003802

    P

    rior Notice: 1003798

    R

    eqrd Rsp Desc: No response required

    R

    esponse Date/Time:

    N

    otice Type Desc: Computer System Status

    S

    ubject: Dekaflow Reports Solution

    N

    otice Text:

    C

    ertain Customers have been experiencing issues within Dekaflow where reports are not showing up within the Report

    S

    ubmit screen.

    W

    e have identified an effective solution which has been outlined under the document entitled “Clearing Out Java Cache for

    D

    ekaflow” which can be found under “Customer Communication” > “Training Materials”.

    infopost.bhegts.com/cpl/files/customer-communication-training-materials

    A

    s always, Customer Transportation Representatives are available to assist customers and can be contacted using the

    D

    ekaflow Help Line at (800) 895-8899 or via email at CTR@bhegts.com.

    TSP Name / TSP: COVE POINT LNG LP (876833500)
    Critical: Y
    Posting Date/Time: 02/21/2025 10:45 AM
    Notice Stat Desc: Supersede
    Notice Eff Date/Time: 02/21/2025 10:45 AM
    Notice ID: 1003802
    Prior Notice: 1003798
    Reqrd Rsp Desc: No response required
    Response Date/Time:
    Notice Type Desc: Computer System Status
    Subject: Dekaflow Reports Solution
    Notice Text:
    Certain Customers have been experiencing issues within Dekaflow where reports are not showing up within the Report
    Submit screen.
    We have identified an effective solution which has been outlined under the document entitled “Clearing Out Java Cache for
    Dekaflow” which can be found under “Customer Communication” > “Training Materials”.
    infopost.bhegts.com/cpl/files/customer-communication-training-materials
    As always, Customer Transportation Representatives are available to assist customers and can be contacted using the
    Dekaflow Help Line at (800) 895-8899 or via email at CTR@bhegts.com.
    Page 1

    Error