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    Tools > Informational Postings > Eastern Gas Transmission and Storage > Critical Notices > Notice 1004763

    Eastern Gas Transmission and Storage Notice 1004763

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    All information here is provided as a service and information is not guaranteed to be accurate. PipeRiv is not responsible for any incorrect information.

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    TSP

    N

    ame / TSP: EASTERN GAS TRANSMISSION AND STORAGE INC (116025180)

    C

    ritical: Y

    P

    osting Date/Time: 02/21/2025 10:48 AM

    N

    otice Stat Desc: Supersede

    N

    otice Eff Date/Time: 02/21/2025 10:48 AM

    N

    otice ID: 1004763

    P

    rior Notice: 1004757

    R

    eqrd Rsp Desc: No response required

    R

    esponse Date/Time:

    N

    otice Type Desc: Computer System Status

    S

    ubject: Dekaflow Reports Solution

    N

    otice Text:

    C

    ertain Customers have been experiencing issues within Dekaflow where reports are not showing up within the Report

    S

    ubmit screen.

    W

    e have identified an effective solution which has been outlined under the document entitled “Clearing Out Java Cache for

    D

    ekaflow” which can be found under “Customer Communication” > “Training Materials”.

    infopost.bhegts.com/egts/files/customer-communication-training-materials

    A

    s always, Customer Transportation Representatives are available to assist customers and can be contacted using the

    D

    ekaflow Help Line at (800) 895-8899 or via email at CTR@bhegts.com.

    TSP Name / TSP: EASTERN GAS TRANSMISSION AND STORAGE INC (116025180)
    Critical: Y
    Posting Date/Time: 02/21/2025 10:48 AM
    Notice Stat Desc: Supersede
    Notice Eff Date/Time: 02/21/2025 10:48 AM
    Notice ID: 1004763
    Prior Notice: 1004757
    Reqrd Rsp Desc: No response required
    Response Date/Time:
    Notice Type Desc: Computer System Status
    Subject: Dekaflow Reports Solution
    Notice Text:
    Certain Customers have been experiencing issues within Dekaflow where reports are not showing up within the Report
    Submit screen.
    We have identified an effective solution which has been outlined under the document entitled “Clearing Out Java Cache for
    Dekaflow” which can be found under “Customer Communication” > “Training Materials”.
    infopost.bhegts.com/egts/files/customer-communication-training-materials
    As always, Customer Transportation Representatives are available to assist customers and can be contacted using the
    Dekaflow Help Line at (800) 895-8899 or via email at CTR@bhegts.com.
    Page 1

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