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ToolsTransCanada Canadian Mainline Notice 2941942010
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Other
Effective Start Date Time
06/26/2014 2:00 pm
Subject
Computer System Problems - Resolved
Notice Text
The Mainline NrG Highway application has been restored and customers can now access Mainline Nominations.
Transactions that have been faxed or emailed to TransCanada will not be reflected in the NrG Highway application. All customer information will be correctly reflected in TransCanada Reporting, so when submitting changes please ensure that any nominations entered into NrG Highway match the most current nomination in effect. There is no need to resubmit transactions that have already been emailed or faxed for previous cycles.
For further questions please contact the Call Centre in Calgary at 403-920-7473
or toll free at 1-877-920-7473 or at nominations@transcanada.com. We apologize
for the inconvenience caused by this unplanned computer system outage.
Other
Effective Start Date Time
06/26/2014 2:00 pm
Subject
Computer System Problems - Resolved
Notice Text
The Mainline NrG Highway application has been restored and customers can now access Mainline Nominations.
Transactions that have been faxed or emailed to TransCanada will not be reflected in the NrG Highway application. All customer information will be correctly reflected in TransCanada Reporting, so when submitting changes please ensure that any nominations entered into NrG Highway match the most current nomination in effect. There is no need to resubmit transactions that have already been emailed or faxed for previous cycles.
For further questions please contact the Call Centre in Calgary at 403-920-7473
or toll free at 1-877-920-7473 or at nominations@transcanada.com. We apologize
for the inconvenience caused by this unplanned computer system outage.